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Support

This section provides information on how to use your MicroScribe system and how to troubleshoot any problems you may encounter.

• Browse tutorials for more information on how to use the MicroScribe system with a specific software application
  
  
• Review software tools and test programs.
  
  
• See "FAQ" for frequently asked questions about using a MicroScribe system.
  
  

If you have recently received your MicroScribe unit, we recommend that you register the product. By doing so we can quickly help you if a problem arises, and we can keep you current on any product news and updates. Register your MicroScribe online.

RMA Request
To request a return material authorization (RMA), please fill out our online RMA form.

Anatomy of a MicroScribe G2

Key MicroScribe G2 and MX Troubleshooting documents:

• Accuracy Check #1
  
  
• Accuracy Check #2 for MicroScribe 3D
  
  
• Accuracy Check #2 for MicroScribe G2
  
  
• MicroScribe G2 Communication Problems (PDF)
  
  
• Using Nonstandard Tips (PDF)
  
  

Questions? E-mail us using our online form . When requesting support, please use the terms above to describe your MicroScribe product components. It will aid us in handling your request quickly and accurately.