HAPTICS: Improving the Mobile User Experience through Touch

Wireless operators concerned about improving the mobile user experience will understand the sense of touch as a tremendous and underused source of both physical and emotional attachment.

Independent research indicates that haptics can be used to:

• Provide a new way to interact with phones and network services that can be as powerful and useful as the sense of touch itself
• Improve user performance (speed and accuracy) and reduce complication and stress
• Increase user satisfaction – people prefer tactile feedback in their mobile phone interactions
• Enhance the subscriber experience by making phones more intuitive and usable and services more satisfying and sticky

Some selected applications of haptics in mobile phones are explained:

• Advertising
• Movie trailers
• Dialing cues
• Ringtones
• Games
• Scrolling
• Messages and alerts
• Touchscreen presses

Download the white paper