Endoscopy AccuTouch® System FAQ

Q: When stepping on the foot pedal I get no response in the simulation.

Q: During EGD the scope tube seems to pushing back as I try to start the simulation.

Q: When using the snare in a procedure I see no tool.

Q: Simulation freezes or becomes erratic.

Q: I get the message "can't connect to device."

Q: When stepping on the foot pedal I get no response in the simulation.

A: Foot pedal is plugged into the wrong jack. For a single foot pedal plug into the lower jack. For a dual foot pedal the left foot pedal plugs into the top jack and the right foot pedal plugs into the lower jack. Do not use the middle jack.

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Q: During EGD the scope tube seems to pushing back as I try to start the simulation.

A: Anatomy face plate is misaligned. Try removing and reinstalling the face plate.

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Q: When using the snare in a procedure I see no tool.

A: No tool was selected. Go to accessories and select a tool.

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Q: Simulation freezes or becomes erratic.

A: Snare is plugged in but not completely seated. Either remove the snare or plug it in completely.

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Q: I get the message "can't connect to device."

A: Manikin is powered off or the USB cable is not connected to the PC

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